These terms and conditions govern your use of lumeskin.au and any purchase you make from LUMÉ, operated by Media Rocket Studio Pty Ltd (ABN 14 669 525 633), Rose Bay NSW 2029, Australia.
By placing an order, you agree to these terms. Please read them carefully.
All prices are listed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to change prices at any time without notice. The price displayed at checkout is the price you will be charged.
Product images and descriptions are as accurate as possible. Slight variations may occur due to photography and screen display differences.
By placing an order, you are making an offer to purchase. We reserve the right to decline any order for any reason, including stock availability. Payment is processed securely by Stripe. We accept Visa, Mastercard, and PayPal.
Once your order is confirmed, you will receive an email confirmation. This constitutes our acceptance of your order.
We aim to dispatch all orders placed before 2pm AEST on the same business day. Delivery timeframes are estimates provided by Australia Post and are not guaranteed. LUMÉ is not responsible for delays caused by Australia Post or events outside our control.
Risk of loss or damage passes to you upon delivery. Please refer to our Shipping & Returns policy for full details.
We offer a 30-day return policy. Please refer to our Shipping & Returns policy for full details. Your rights under the Australian Consumer Law are not affected by these terms.
LUMÉ Cryo Globes are designed for external cosmetic use only. Do not use on broken, irritated, or sunburned skin. Do not freeze the globes, refrigerate only. If you experience any adverse reaction, discontinue use and consult a healthcare professional. LUMÉ does not make therapeutic claims about its products.
All content on lumeskin.au, including text, images, logos, and design, is the property of Media Rocket Studio Pty Ltd. You may not reproduce, distribute, or use any content without written permission.
To the maximum extent permitted by Australian law, LUMÉ's liability is limited to the price paid for the relevant product. We are not liable for indirect, incidental, or consequential loss or damage.
These terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.
Questions about these terms? Email hello@lumeskin.au.