Built for the
ritual you deserve.
The best skincare tools in the world have always existed. They just lived behind appointment books, treatment rooms, and price tags that assumed you had a spare afternoon and $400. LUMÉ was built to change that.
"Good skin is not a privilege. It's a ritual. And rituals should be accessible."
LUMÉ exists because a gap was obvious and nobody was filling it properly. On one side: spa-grade cryotherapy tools used daily by estheticians and dermatologists, proven to reduce puffiness, stimulate lymphatic drainage, and enhance serum absorption. On the other side: every woman who wanted exactly that, without the $400 appointment or the waiting list.
We closed that gap. We source the same quality of stainless steel cryo tools used in professional treatment rooms, and we put them directly in your hands — beautifully packaged, properly explained, and priced for the real world.
No middlemen. No marketing budgets spent on celebrity endorsements. No inflated prices to fund a Pitt Street flagship. Just the tool, the ritual, and the result.
Every LUMÉ order is packed by hand in Sydney's Eastern Suburbs by a small, dedicated team that actually cares what arrives at your door. That's not a marketing line. That's just how we operate.
Three things we'll
never compromise on.
Radical honesty
We don't make promises cold steel can't keep. Cryotherapy reduces puffiness. It stimulates circulation. It prepares skin to absorb serums more effectively. These benefits are documented, visible, and real. We say exactly that — and nothing more. No before-and-after manipulation. No miracle language.
Quality without theatre
304 stainless steel doesn't break, leak, warp, or degrade. We chose it because we refuse to sell you something that ends up in landfill in six months. The velvet pouch isn't a nice-to-have — it keeps the globe clean and cold-ready. Everything we include earns its place in the box.
Human at every step
When you reach out to LUMÉ, a person reads it and a person responds. Every order is inspected, wrapped, and dispatched by hands that give a damn. There is no automated customer service bot. There is no offshore ticket system. There is just a small Australian team that knows your order by name.
What every customer
can expect.
Same-day dispatch
Orders placed before 2pm AEST ship the same day. Tracked via Aus Post. Sydney metro: 2–3 days. Everywhere else: 3–5 days.
30-day no-questions return
If it's not right for any reason, we fix it. Full refund, replacement, or exchange — your call. No forms, no restocking fees, no fight.
Free shipping, permanently
Not a promotional rate. Not a threshold to hit. Free shipping is baked into every LUMÉ product price and will stay that way.
Real human support
Email us. A person responds within 24 hours, every time, Monday to Saturday. We don't outsource the part that matters most.
Average customer rating
across all orders
Your ritual.
Four minutes from now.
The LUMÉ Cryo Globe Set. $69 AUD. Packed by hand in Sydney. Free shipping. Arrives in 2–5 days. Thirty-day returns. No risk.
Shop now — $69 AUD →